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Privacy Policy

Privacy Policy for World Online Courses Group

 

Effective Date: 26th November 2025

 

1. Introduction

 

World Online Courses Group (“WOCG,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our Services (including our website, mobile applications, and courses).

By using our Services, you consent to the data practices described in this policy.

 

2. Information We Collect

 

We collect information from you when you register for an account, enroll in a course, contact support, or interact with our Services.

 

2.1 Information You Provide Directly

 

  • Account Data: Your name, email address (e.g., for login and communication), password, and country of residence.
  • Payment Data: Details necessary to process payments (e.g., credit card information and billing address), which are processed securely by a third-party payment processor.
  • Profile Data: Optional information you provide, such as your photo, biography, professional title, and links to your social profiles.
  • Communications: Records of communications when you contact our support team, post in course forums, or submit reviews.

 

2.2 Information Collected Automatically

 

  • Usage Data: Information about how you use our Services, including course progress, quiz results, interaction with instructors, and time spent on specific pages.
  • Technical Data: Your IP address, device type, operating system, browser type, unique device identifiers, and crash data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Services and hold certain information. See Section 5 for details.

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

  • To Provide and Maintain Services: To create and manage your account, deliver course content, and process transactions.
  • Personalization: To personalize your learning experience and recommend relevant courses.
  • Communication: To send you administrative messages, course updates, marketing materials, and respond to your inquiries.
  • Security: To detect and prevent fraud, abuse, and other malicious activity, and to comply with legal obligations.
  • Improvement: To analyze usage trends, troubleshoot issues, and improve the functionality and performance of our Services.
  • Instructor Support: To provide course performance data (e.g., enrollment numbers) to instructors.

 

4. Sharing and Disclosure of Information

 

We may share your information with:

  • Instructors: Your name, profile information, and general course performance data are shared with the instructors of the courses you enroll in.
  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analytics, hosting, and marketing assistance. These parties are contractually obligated to protect your data.
  • Legal Compliance: When required by law, subpoena, or other legal process, or if we believe disclosure is necessary to prevent physical harm or financial loss.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

 

5. Cookies and Tracking Technologies

 

We use cookies to:

  • Remember your preferences (e.g., language settings).
  • Authenticate your login sessions.
  • Analyze site traffic and usage patterns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

 

6. Your Rights Regarding Your Information

 

Depending on your location (e.g., EU, California), you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction/Rectification: Request correction of inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request that we delete your personal data, subject to legal obligations.
  • Objection: Object to the processing of your personal data.
  • Portability: Request that we transfer the data we have collected to another organization.

To exercise these rights, please contact us using the information in Section 9.

 

7. Data Security

 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

8. International Data Transfers

 

As a global online course provider, your information may be stored and processed in any country where we have facilities or where our service providers are located. By using the Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than your country.

 

9. Contact Information

 

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer (or relevant contact) at:

  • Email: info@worldonlinecoursesgroup.org
  • Subject Line: Privacy Policy Inquiry